Frequently Asked Questions

Quickly find answers to the most common questions about buying and our services.

You can reserve any car directly on our website by clicking the "Order" button. The reservation is instant and blocks the vehicle for you.

Our cars are sold exclusively online. However, each vehicle is presented with a detailed 360° photo gallery and we transparently report the slightest imperfection.

We accept secure bank transfers. For some vehicles, financing options are also available directly through our website.

No, transparency is our priority. The price displayed is the final price of the vehicle. The only possible additional costs (delivery, registration) are clearly indicated before the validation of your order.

Absolutely. Each vehicle undergoes a rigorous inspection on more than 150 control points in our reconditioning centers before being put on sale.

We deliver our vehicles worldwide. Whether you are in Europe, America, Asia or elsewhere, we can organize the transport to you.

The cost of delivery depends on the exact destination. For international delivery, we will provide you with a personalized quote including transport and any customs fees.

Delivery times vary depending on the destination. In Europe, allow 10 to 15 days. For large exports (international), delays can range from 3 to 6 weeks depending on the mode of transport (ocean freight, etc.).

Once the vehicle is shipped, we provide you with a tracking number that allows you to know the progress of the transport in real time.

Yes, all our transports are covered by "All Risks" insurance until the vehicle is received by the customer.

Our specialists are at your disposal to answer all your specific questions. You can contact them directly via WhatsApp or by Email for a quick and personalized response.

All our vehicles benefit from a minimum 12-month included warranty, valid internationally. Warranty extensions are available as an option.

Contact our customer service or the warranty assistance whose contact details appear in your vehicle file. We will guide you to the nearest approved garage.

We do not carry out routine maintenance ourselves after the sale, but our warranty is valid in any garage approved by your vehicle's brand.

Yes, we offer a "Satisfied or Refunded" 21-day guarantee (under mileage conditions), to allow you to try the vehicle in your daily life.

We take care of all administrative procedures for registration in France. For export, we provide all the documents necessary for registration in your country.

Generally, a valid ID and proof of address. For export, additional documents may be required depending on the regulations of the destination country.

For French registration, the delay is generally 2 to 4 weeks. For export, the original documents are sent by secure express mail as soon as the vehicle departs.

Yes, all our vehicles are delivered with their European Certificate of Conformity (COC), essential for registration in the European Union.

The vehicle is delivered with temporary or definitive plates as the case may be. For export, we can provide transit plates valid for the journey.

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Choosing your future car can raise many questions. Whether it's technical details, personalized advice, or purchase terms, don't hesitate to ask us. We are here to simplify your experience.